# Teams FAQ ## Frequently Asked Questions #### General Questions **What is the minimum team size?** The Teams plan requires a minimum of **5 seats**. If you have a smaller team, individual Pro subscriptions might be a better fit. **Can I get a demo?** Yes! For teams larger than 50 or those interested in Enterprise features, please contact our sales team at . **Is my team's data private?** Absolutely. Skillmelo was built with privacy first in mind. * **Member Privacy**: Individual career data (reports, chat logs, resumes) is private to the employee. Admins cannot see this. * **Company Privacy**: We do not sell your organization's data. #### Billing & Seats **How do seats work?** A seat is a license for one user. If potential team member "Jane" leaves the company, you can remove her from the team, which frees up her seat. You can then invite "John" to take that empty seat without paying extra. **What happens if I invite someone who already has an account?** They will receive an email invitation. Once they accept, their account is "upgraded" to your Team plan. Their existing data remains intact. If they had a personal Pro subscription, they should cancel it to avoid double billing. **Can I get a refund if I cancel?** We do not offer pro-rated refunds for partial months. Access continues until the end of your billing cycle. #### Enterprise Inquiries **Do you offer SSO (Single Sign-On)?** SSO is available for our Enterprise plans (typically 50+ seats). Please contact sales for more information. **Do you offer custom invoicing?** Yes, for annual contracts over 50 seats, we can support custom invoicing. Contact . --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://skillmelo.gitbook.io/skillmelo-help-center/billing-and-subscription/teams-faq.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.